Zoomcar, a marketplace for self-drive car sharing operating in India, Indonesia and Egypt, has introduced a new unified app designed to improve the experience for both guests and hosts. This development consolidates the previously separate apps into a single platform, aiming to streamline operations and incorporate more than 10 new features for platform growth and user satisfaction.
The new app combines the functionalities of the former separate apps, allowing users to easily switch between booking cars as guests and managing listings as hosts. Guests can utilize a more efficient booking process, with the app now including a catalog of top-rated cars and a ‘Guest Favourites’ section, which highlights frequently booked and highly rated vehicles to help users make more informed choices based on reviews.
Hosts are now provided with more tools to manage their car listings. Features include the ability to oversee multiple cars from a single tab, monitor real-time rankings against local competition and set preferences such as minimum booking durations and automatic listing extensions. Additionally, new hosts can opt for GPS tracker and keyless entry device installations when signing up.
Hiroshi Nishijima, CEO of Zoomcar said, “We’ve been spending a lot of time listening and meeting with our hosts in the past few months and our unified app has been meticulously designed to provide far more controls to our hosts and encourage car sharing as a growing business in India.”
Vishal Ramrakhyani, head of engineering at Zoomcar, added, “Our engineering and product teams dedicated their time to understanding customer feedback and developed a unified Zoomcar app that integrates all functionalities required by both guests and hosts. The new features, such as ‘Guest Favourites’ and easy car listing control for hosts, are designed to make the platform more intuitive and user-friendly.”